★ Ranked #1 Live Chat Platform · Trusted since 2005

Plans that scale.
Bills that don't.

Per seat. AI that runs 24/7. No usage fees, no conversation quotas, no surprise invoices. Pick a plan and start setup in 5 minutes.

5-min start setup
Cancel anytime
SOC 2 / HIPAA
Made in the USA
THE AI MATH

Everyone else meters your AI.
We charge once.

Intercom bills $0.99 every time their AI answers a customer. At volume, that line item alone can dwarf your seat cost. Move the slider to see what the same AI workload costs you.

1,500resolved by AI, per month
Intercom Fin$0.99 / resolution
$1,485/mo
ChatBeacon AIXFlat add-on · unlimited use
$133/mo
You'd save $16,224 a year on AI fees — and your bill stays flat at any volume.
The AI Assistant is a flat $1,599/yr add-on with unlimited usage — you connect your own OpenAI account, so there's never a per-answer markup.
See the full Intercom comparison →
CHOOSE YOUR PLAN

One platform. Three pillars.

AI Chatbots, Live Chat & Co-Browse under one seat price — replacing your bot, your inbox, and your screen-share tool.

Monthly
Annual SAVE 22%
🚀 Launch
For startups & small teams getting live fast.
$33per agent / month
billed annually · $39 monthly
Choose Launch
  • Up to 4 concurrent agents
  • Live chat, team chat & comments
  • Track 150 visitors in real time
  • Chat history — 6 months
  • Unlimited AI Assistant available as add-on
  • Data security & encryption
  • Live training & admin onboarding
★ Most popular · Best value
⚡ Grow
For growing teams that want AI doing the heavy lifting.
$64per agent / month
billed annually · $69 monthly
Choose Grow
  • Up to 10 concurrent agents — 2.5× Launch
  • Viewport 360 advanced analytics & reporting
  • Track 1,000 visitors in real time
  • Chat history — 12 months
  • SMS-ready integration
  • Priority onboarding & support
  • Add the unlimited AI Assistant anytime
Everything in Launch, plus the above
🏢 Scale
Enterprise-grade, tailored, and compliant by design.
Custom
Tailored to your needs
Contact Sales
  • Single-tenant dedicated server
  • Unlimited agents & chat history
  • SOC 2 / HIPAA compliance
  • Entra ID / SSO & custom SSL
  • Priority SLA & named success manager
  • On-premise deployment available
Everything in Grow, plus the above
MODULAR POWER-UPS

Add only what you need.

No usage meters. No quotas. Flat, predictable add-ons.

AI Assistant — AI Chatbot
OpenAI + AgentKit. Trains on docs, website, PDFs. 24/7 responses with human handoff.
$1,599/year
+$499 one-time setup
★ Unlimited usage
★ BYO OpenAI account
CoBrowse & Screen Share
Native real-time visual support. Session recording, playback, highlighting & markup.
$25/agent/mo
Introductory pricing
SMS Messaging
Agents chat via SMS from the operator app. Connect your landline or Twilio number.
$85/mo/number
Requires Twilio account
Microsoft Entra ID
SSO with Active Directory. Unified identity & enterprise access control.
$7/month
Requires Entra ID seats

Calculate your investment.

Build your plan

Cost Calculator
NEW — CHATBEACON + PICTUREDATA

Visual conversational commerce for Shopify & WooCommerce.

A shopper says “show me a ring with a 2ct diamond, hidden halo, white 14K” — your store responds with a perfect visual match. No filters. No menus. Just magic.

“We’re moving from static search to smart, guided discovery. PictureData lets your chatbot see your products the way a human would.”

— Eric Weber, Founder & CEO, SmartMax Software
🔮 WooCommerce🛍 Shopify
$139/ month
$295 one-time setup & onboarding
  • Visual product display in chat
  • Natural language product search
  • Real-time inventory sync
  • AI product recommendations
  • NEW — AI Compare (side-by-side)
  • NEW — AI Describe (vision analysis)
  • Smart product tagging
  • Conversion analytics
  • Multi-language support
  • Priority onboarding
PictureData chat interface showing AI visual product match for diamond rings
🛍
Live Inventory
247 products synced
📈
+34% Conversions
vs. traditional search
<0.8s Response
AI-powered retrieval
🔥 JUST LAUNCHED — PICTUREDATA Conversational Commerce

Your products just got smarter than your catalog.

Two groundbreaking AI capabilities that turn every product image into a rich, intelligent selling tool. No competitor has this. No one’s even close.

NEW
⚖️

AI Compare

Side-by-side. AI-analyzed. Decision made.

A visitor selects two products and PictureData’s LLM reads both images — not just metadata — and delivers a detailed visual comparison with a personalized recommendation based on what the shopper is actually looking for.

How it works
  • 1Visitor selects two products from chat results
  • 2AI vision reads both product images in real time
  • 3LLM generates detailed comparison — materials, style, craftsmanship, value
  • 4Personalized recommendation based on the visitor’s stated needs
The killer: Your competitors show a comparison table. PictureData actually sees the products and tells the customer why one is better for them. That’s a sales associate in a chat bubble.
NEW
NEW
🔍

AI Describe

Better descriptions than your team writes.

One tap — PictureData’s LLM analyzes the actual product image and generates a rich, detailed description that surpasses anything a human typed when the item was added to inventory. Color nuances, materials, design details, styling suggestions — all from the image itself.

How it works
  • 1Visitor taps “Tell me more” on any product
  • 2AI vision analyzes the product image at pixel level
  • 3LLM generates a rich description — details your catalog never had
  • 4Visitor gets expert-level product knowledge instantly
The killer: Most product descriptions are written once, by someone in a hurry, and never updated. PictureData AI sees what’s actually in the image — craftsmanship, color gradients, textures, design elements — and describes it better than your best copywriter. Every. Single. Time.
INSTALLABLE / ON-PREMISE

Own your data. Install on your servers.

All data stored in your own MS SQL database — not across the country or the world. Built for banks, credit unions, healthcare & enterprises that require full data sovereignty.

◆ The only platform here that ships self-hosted — LiveChat, Intercom, Tidio & Crisp can't
🚀 Launch · Installable
$1,599
one-time license
Up to 4 agents · Entra ID ready · all data in your MS SQL database.
⚡ Grow · Installable
$5,999
one-time license
10 agents · video chat · Web, SMS & Facebook · dedicated success manager.
🏢 Scale · Installable
$16,999
one-time license
Unlimited agents · full omnichannel · OEM / white-box option available.
Talk to our team
HOW WE STACK UP

Stop paying per conversation.

FeatureChatBeacon AIXLiveChatIntercomTidioCrisp
Pricing modelPer seat — flatPer agentPer seat + usagePer conversationFlat per workspace
AI pricingFlat · unlimitedBot add-on ~$52$0.99 / resolutionLyro add-on by volumeCapped AI credits
Conversation quotasNonePlan-limitedMetered
Native Co-BrowseBuilt-in3rd party3rd partyTop tier only
Self-hosted / your own database
PictureData visual shopping✓ Exclusive
Surprise usage feesNoneAdd-onsYesYesAI overage
OnboardingConcierge-guidedDIYComplexDIYDIY

Competitor pricing observed May 2026 · verify on vendor pages — plans change frequently.

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