Per seat. AI that runs 24/7. No usage fees, no conversation quotas, no surprise invoices. Pick a plan and start setup in minutes.
AI Agents, Recall CRM, Live Chat and Co-Browse under one seat price, replacing your bot, your inbox, and your screen-share tool.
Aria is the AI layer that runs on top of the seats you already have. Every tier is unlimited usage on your own OpenAI key, so your cost never scales with conversation volume. Pick the side of the conversation you want to automate, or take both.
AI Assistant is Visitor Facing
It's the agent your customers talk to on your site.
AI Operator Assistant is operator facing
It drafts replies and surfaces answers for your human team.
chatbots are now called agents
Same idea, more capability. They act, not just answer.
No visitor-facing bot. An AI copilot behind every operator, drafting replies, answering from internal knowledge, and summarizing every chat.
STANDOUT FEATURES
Three tools inside the operator console: Cue suggestions, Recall memory, and AI Escalation. Your people stay the face of your brand.
One always-on agent that answers, retrieves, and resolves on its own.
AI ESCaLATION INCLUDED
Automatically recognize high-intent, sensitive, or complex conversations and route them to the right human operator.
Agents that route, escalate, and act in sequence, with memory between them.
Multi-Agent Workflows
Route, escalate, and hand off intelligently across your team. Built for complex conversations.
No usage meters. No quotas. Flat, predictable add-ons.
A shopper says “show me a ring with a 2ct diamond, hidden halo, white 14K” — your store responds with a perfect visual match. No filters. No menus. Just magic.
“We’re moving from static search to smart, guided discovery. PictureData lets your chatbot see your products the way a human would.”
Two groundbreaking AI capabilities that turn every product image into a rich, intelligent selling tool. No competitor has this. No one’s even close.
A visitor selects two products and PictureData’s LLM reads both images — not just metadata — and delivers a detailed visual comparison with a personalized recommendation based on what the shopper is actually looking for.
One tap — PictureData’s LLM analyzes the actual product image and generates a rich, detailed description that surpasses anything a human typed when the item was added to inventory. Color nuances, materials, design details, styling suggestions — all from the image itself.
All data stored in your own MS SQL database — not across the country or the world. Built for banks, credit unions, healthcare & enterprises that require full data sovereignty.
| Feature | ChatBeacon AIX | LiveChat | Intercom | Tidio | CRISP |
|---|---|---|---|---|---|
| Pricing model | Per seat — flat | Per agent | Per seat + usage | Per conversation | Flat per workspace |
| AI pricing | Flat · unlimited | Bot add-on ~$52 | $0.99 / resolution | Lyro add-on by volume | Capped AI credits |
| Conversation quotas | None | Plan-limited | — | Metered | — |
| Native Co-Browse | Built-in | 3rd party | 3rd party | ✗ | Top tier only |
| Self-hosted / your own database | ✓ | ✗ | ✗ | ✗ | ✗ |
| PictureData visual shopping | ✓ Exclusive | ✗ | ✗ | ✗ | ✗ |
| Surprise usage fees | None | Add-ons | Yes | Yes | AI overage |
| Onboarding | Concierge-guided | DIY | Complex | DIY | DIY |
Competitor pricing observed May 2026 · verify on vendor pages — plans change frequently.
Free 14-day trial. Start setup in 5 minutes.
